If you happen to run a small, medium, or enterprise level business, then you should know about the web hosting. In times of issues when you site goes down, email service does not work, or web analytics fail, you should have the essential information so that you understand what is actually going on. Considering the importance of stability and performance in the hosting industry, it is necessary for businesses to discover know and how of web hosting.
Today, many businesses overlook upon the need to learn basics of web hosting. It appears that we only tend to serve customers without thinking about how we are being served when it comes to online presence. Interestingly, this can lead to negative impact on brand image and ability to work as entrepreneur in the fast-paced digital world.
However, the great entrepreneurs actually know much about their hosting services such as what they are paying for and technical details of the provider. Also, you can learn about guidelines to develop a successful digital business platform. Today, in this article, we will provide you with all the essential information that you should know about web hosting services. Read along to discover everything:
Customer service plays a great role specifically in the field of web hosting. Considering the uptime of digitally based businesses such as Ecommerce store and B2B platforms, responsive customer service is highly essential. You simply will not want to lose minutes of uptime due to consistent traffic and sales. Many web-hosting services have implemented AI-based customer support.
However, this type of customer support comes into handy only if it is backed by a physical human support too. You will simply want to talk a support agent if an AI robot is able to answer your query. If you happen to run a web hosting company, then you should adapt the AI along with physical human customer support. In addition, you can provide valuable tutorials and guides, so that customers receive value for their money. This will enable them to perform some installations on their own without asking you every now and then.
Also, you can include an informative FAQs section that aims to provide users with most frequently asked questions along with their answers. The leading hosting companies such as Bluehost and GoDaddy offer ticketing system, forums, and more modes of support to customers.
These types of support systems are not limited to hosting services only, and are thus adapted by the leading Logo Design Company too. However, you should not be fooled with claims such as unlimited bandwidth and some fancy offering. Instead, you should check the customer support channels of the web hosting company that you want to choose.
Aim for Gradual Growth
The best way to stay safe and not break the bank is choose the most basic plan offered by a web hosting company. Interestingly, the Linux-based servers will work fine if you do not have any Windows-based demands such as SQL server and Dot Net Framework. You can opt for a package that satisfies you needs such as email service, security, and Ecommerce payments.
You can have an estimate for your growth from start to midterm, and then choose a plan accordingly that offers layered growth. In this way, you will not have to upgrade immediately. Moreover, many web-hosting companies offer dedicated sales team who offer abrupt support at times of unexpected events and guides you through a suitable plan for growing requirements.
Understand the Offered Services
Today, many 3rd party tools such as cPanel have come into the bigger picture. Also, these services have played a great role in developing hosting market in the age of World Wide Web.
Moreover, enhanced standardization in the industry has started to mean that a hosting service should help you in walking through the basic operations, pointing you in the appropriate direction when you need to upgrade or use advanced services for example WordPress Hosting account. Many times, you can begin with the most basic plan and upgrade as per increasing traffic and data storage requirements.
Above all, various web-hosting services accommodate customers of basic account to a private and dedicated server.
A large number of web hosting companies offer Linux or Windows-based servers to store files. These servers allow customers to share storage space on the servers. The options for Virtual Private Servers, Dedicated Servers, and Dedicated IP are there for large and enterprise level businesses. Many well-reputed hosts follow best practices that are more technical, but you actually do not need to worry about them.
Moreover, it is suggested that you do not hosting from same provider who you choose for buying and registering domain name. A large number of people purchase domain from BlueHost, but host website with a different provider.
Gerry Wilson is a passionate tech blog writer and a senior mobile app developer, He transform complex ideas into innovative approaches for app development. His user-friendly visuals are based on the creative approaches that improve the digital marketing campaigns for brand awareness. Follow @GerryyWilson on twitter for further details.