Revolutionizing Business Operations: The Impact of AI Integration in Enterprise Software

Author

Kevin Urrutia

Category

Marketing

Posted

March 12, 2024

Running a small business is similar to running a marathon: you face hurdles at every step, whether related to business operations, marketing, or finance. Things can get nastier if you’re trying to be James Bond and want to manage everything single-handedly, that too manually. 

With so much already running through your head, you might forget to complete a project on time or fail to communicate a change in project scope to your customers. This inefficiency reduces customers’ trust, which can impact your bottom line. 

That’s why 88% of marketers use more than ten tools to streamline their workflow and business operations. 

Unless you want to see your business hit bottom, it’s time to embrace these seven tools. 

Let’s dig in!

We focus on direct response and customer acquisition in e-commerce, lead gen, and mobile. When it comes to results and leads, we speak your language.

  1. AI narrator for video voiceovers

Today, regardless of size and revenue, every company creates video as part of its digital marketing strategy. Typically, your video offers a stunning visual representation of your brand. But all your efforts can go down the drain if your voice-over fails to justify the visuals.

 

That’s where the AI narrator comes in. These narrators use AI-based voice-over technology to convert text to speech in real time. Thanks to technological advancement, these tools easily replicate natural speech patterns and talk like human voice actors.

But are these voice-overs effective? Using the power of machine learning, AI narrators mimic the nuances of human speech. These tools first analyze and learn the vast and various quantities of speech to generate realistic human-like voices. 

It mimics human intonations, such as pausing after a comma or full stop, and replicates the rhythmic variations humans create while speaking. 

Benefits of using AI narrators

  • AI-based voice-over generators are fast and easy to use
  • Gives you an option to choose from a library of languages and accents
  • Clones your voice
  • Easy to add or make edits to the voiceover without starting from scratch.

Tools we recommend: Synthesia and Descript

  1. Incident management software for streamlined incident response

Picture yourself working on an important and time-critical project only to get interrupted by an unstable Wi-Fi connection. All your planning, plotting, and on-time delivery callouts go for a toss.

Like you, businesses witness service interruptions caused by potential outages and performance issues. Whether it’s a small system glitch or a service outage, your business suffers.

 To protect against unplanned disruptions, there is software for incident management

 

Incident management software helps you manage and respond to incidents efficiently. This tool offers a central hub to track incidents, communicate with stakeholders, and collaborate on potential resolutions. 

Regardless of whether you’re a small startup with straightforward IT operations or an established company with complex IT operations, you need robust incident management software.

Such software provides a platform for real-time collaboration among team members, helping them share observations, links, and screenshots in a timestamped and preserved manner. As a result, you get faster solutions to every incident.

Benefits of using incident management software

  • Enhances communications and collaboration among team members, stakeholders, and managers during outages.
  • Provides a central hub for reporting and tracking incidents.
  • Mitigates the impact of downtime on your business operations.
  • Reduces downtime.

 

Tools we recommend: Freshworks and Jira

  1. Data analytics tools for informed decision-making

What’s the point of running a full-fledged marketing campaign if you’re not tracking its impact on your business? Collecting raw data is one thing, but translating that raw information into actionable insights is another. 

When you ignore the power of data, you make decisions based on your assumptions rather than what your customers think. Failure to leverage data in decision-making has negative consequences for your business. 

Without data-backed insights, you commit the same mistake as Reach.ly. Though Reach.ly started as a promising company, it hit rock bottom because it overlooked a key data insight—customer feedback.

Had they conducted market research surveys, focused on customer feedback, and analyzed the results using data analytics tools, they would have known that their total addressable market (TAM) was very low.

That’s the power of analyzing data and using top-tier data analytics tools.

Benefits of a data analytics tool

  • Provides in-depth insights into customer behavior, market trends, and preferences.
  • Translates data into meaningful and actionable insights
  • Helps you make data-backed decisions
  • Miitages risks and crisis management by uncovering patterns and predicting potential risks.

Tools we recommend: TIBCO Spotfire and Google Data Studio

  1. AI coding tools for streamlining development

AI is slowly penetrating every nook and corner of business operations, and coding is no different. If your development team often struggles or wastes a lot of time writing complex codes, AI-coding tools can help. 

AI coding tools can write their programs based on your requirements and even translate from one programming language to another. If your team is proficient in Java but a new client requires expertise in PHP, these AI coding tools can save the day. Apart from helping you translate between different programming languages, these tools provide assistance in generating documents and finding potential code snippets.

Many modern and sophisticated AI coding tools translate natural language to code for developers. As a result, you can build or scale an application with a natural language interface.

Armed with this tool in your tech stack, you increase the productivity and efficiency of your development team. 

Benefits of using AI coding tools

  • Generates complete code snippets from code comments and prompts.
  • Detects bugs, errors, and security vulnerabilities.
  • Allows you to use the comment code feature for future reference.
  • Auto-complete lines of codes

Tools we recommend: OpenAI codex and TabNine. 

  1. Accounting software for maintaining financial integrity

Maintaining a tight grip on your finances is essential for running a successful business. Meeting all federal laws and regulatory standards helps you avoid costly fines and instills trust among your stakeholders. 

So, rather than watching your money come in and go out, use smarter ways to manage your finances. That’s where accounting software comes in. 

Source

 

These accounting software organizes and automates your daily financial tasks.

 

Today, you will come across AI-powered accounting software that uses AI to automate spending, accounting, and budgeting to streamline your financial operations. Many of these accounting tools provide real-time financial data analysis. 

 

Besides organizing your information, these tools create reports, complete accounting tasks, and maintain records. All this helps you achieve financial integrity and ensure your business complies with laws.

 

From general ledgers management and invoicing to budgeting and payroll management, an accounting software is your one-stop destination for all your accounting requirements.

Benefits of using accounting software

  • Generates key financial reports within a few seconds
  • Syncs all your financial data
  • Creates professional-looking financial statements
  • Provides detailed insights
  • Mitigates inventory errors

 

Tools we recommend: Docyt and Freshbooks

  1. Chatbots for customer service

Your customer care representatives spend hundreds of hours answering routine and standard customer questions. Rather than providing a seamless customer experience (CX), they spend their entire day answering phone calls. 

 

For this reason, customer service teams want a chatbot to handle basic queries. AI-enabled chatbots can significantly reduce customer service workloads and wait times for customers. 

 

But what are chatbots?

 

Chatbots use artificial intelligence (AI), natural language processing (NLP), and machine learning (ML) to create automated responses to your customer questions. 

Source

 

While chatbots don’t replace the customer service team, they save time by answering simple questions. 

 

Instead of depending on pre-programmed responses, AI chatbots understand the customer’s query. Then, the chatbot drafts a response that it believes is the right answer. 

Benefits of using AI chatbots

  • Offers 24/7 availability
  • Saves your customer’s time
  • Reduces human error
  • Increases sales
  • Enhances customer engagement

 

Tools we recommend: Claude2 and Google Bard

  1. AI presentation maker for creating stunning presentations

Presentations and slide decks are leading ways to share information with your customers and business stakeholders. However, creating stunning presentations from scratch takes time. 

 

So, businesses that rely heavily on presentations and slide decks for communication use AI presentation maker. These tools create visually attractive and creative presentations within a few minutes. 

 

You can direct generative AI to create, edit, and even design presentations. Rather than spending your time on formatting slides, you focus on creating a narrative around the presentation.

 

These tools automate repetitive tasks such as slide layout and color scheme selection, helping you focus on the content.

Benefits of AI presentation maker

  • Easy to create professional design
  • Ensures consistency across slides
  • Suggests content to include in the presentation
  • Saves time
  • Provides multimedia integration
  • Enhances visual appeal

 

Tools we recommend: MagicSlides and Plus AI

Choosing the right tool for your tech stack

If you’re yet to board the AI train, these tools are a great place to start. Start by identifying your biggest business challenge and searching for tools that can help you tackle it. These seven tools, along with these AI email marketing tools, will definitely help you revolutionize your business operations.

 

Author’s bio:

Priya Jain has been copywriting professionally for over nine years. She has attained an engineering degree and an MBA. She teaches math, runs behind her toddler, and tries new recipes while she isn’t writing. You can find her on LinkedIn.

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